S-learning is the focused development of a particular job skill required for optimum productivity. Production employees need more than a good understanding of what is to be done. Operators need tools and exercises to help them develop the skills necessary to perform in today's back-office environment. S-learning is a structured skill development process that identifies, isolates and develops job skill components.
S-learning can be applied to any production job no matter how complex. Skills are not limited to manual activities such as keying. Visual and cognitive skills are enhanced by the use of S-learning.
Many skills can be enhanced
S -learning modules can enhance many production skills:
Seeing - the ability to see large numbers sets accurately at a glance.
Procedural - quickly adapt to a new set of procedures when processing
a different lockbox.
Perceptual clues - the ability to recognize certain forms or missing
fields almost instantly.
Judgment - the ability to select the proper course of action each
time.
S-learning goes beyond skill-based training such as time management or email etiquette. Many of us could write the syllabus for a time management course; however, we struggle daily with the execution. We know what steps to take: write things down; prioritize; and avoid the tyranny of the urgent; but we cannot incorporate these skills into our daily lives.
S-learning goes two steps beyond knowledge - skill and stamina. In the time man-gement class, S-learning would monitor each op-portunity the student had to "write things down" and compare the result to the expert. With consistent feedback and coaching, the student would soon be able to reach "expert's pace". This component is added to others "one thing at a time" until the time management skill becomes habit. Just like breathing, the students become One Minute Managers.
EKG of South Carolina,
Inc.
P.O. Box 9097
Columbia, SC 29290
803-776-6242: phone
803-695-2924: fax
www.ekgsc.com
The Need
Most operations can teach learners WHAT to do. However, they lack the tools to develop HOW to do the job without using "live work".
The Process
- The expert's job skills are
identified and isolated into skill components.
- Exercises are built to develop
individual skills, and then these skills are combined into a job skill.
- Simulators are developed to re-enforce the job skill and give feedback.
The Results
- A dramatic reduction in the time it takes operators to reach top performance.
- Operators reached superior levels of performance and quality immediately after training.
2003 EKG of South Carolina.
Printed in the United States.
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